Client Reviews


“Susan is AMAZING!!! I cannot speak highly enough about her. She goes way above and beyond. I have been working with her for years and have referred several people to her. She has done all my loans/refi’s as well as my friends and family. She is very knowledgeable and closes deals that most others cannot due to her diligence and creative mind. She always impresses me; literally every time. She is remarkable and so wonderful to work with. I would highly recommend her to anyone and everyone..”

– user375200, Whittier, CA


“I’ve used Susan Ingalls twice to refinance my mortgage. She has always been very professional with an attention to detail that is unmatched, in my experience. She always looked out for my interests and worked hard to push my loan through to successful to push my loan through to successful completion. I’d never go with anyone else as a mortgage broker – Susan’s the best!”

– alynnem2, Turtle Rock, Irvine, CA


“Susan did an amazing job in helping me with my 1st refinance! She was very knowledgeable and handled everything in a timely manner. For example, she called me back the same day I reached out to her regarding my needs. I would say the most important thing she did for me we was make a list of step by step instructions that both her and I needed to complete for the closing of the loan and we followed them perfectly…I would recommend her to anyone!!”

– Brandon Thibodeau, Apple Valley, CA


“Susan made the whole refinance process extremely easy. Any question I asked (which I had a ton of questions) she always was quick to answer. She took her time with me and only asked me for the necessary documentation. She is always on top of things and the process has always been smooth. I can’t thank Susan enough for all she has done for me. She really knows what she is doing.”

– Rsegovia, El Toro, CA

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