Hello, my name is Susan Ingalls and as a licensed Residential Loan Consultant in California, I am very proud to represent Arbor Financial Group in providing the best customer experience possible during your home financing endeavor. I welcome the opportunity to guide you through the home loan process, educating and informing you so that together we can select the most optimal loan program to fit your needs.
What sets me apart from the competition is my core belief that communication is the number one priority no matter what! My philosophy is to listen to each customer’s needs and respond to those needs efficiently and effectively. I also believe that trust is the key to building strong and lasting relationships with borrowers and business partners alike so communication, good news or no news is foundational.
I have been in the mortgage business for over 23 years in several capacities and licensed since 1998. I have gained the knowledge and expertise to help put you or your clients at ease throughout the mortgage process. My diverse experience in the mortgage industry allows me to better assist my clients, keeping constant communication with them to ensure a smooth process from origination through closing. At Arbor Financial Group, we have access to not only several in house lending products, but niche products not offered by bigger banks as well as everything in between.
I look forward to working with you.